Salesforce

Virtuoso provides a variety of services for Salesforce users in business, from setting up and managing customer accounts to providing customer relationship management (CRM) solutions. These services include onboarding, training, and implementation of Salesforce products, such as Sales Cloud, Service Cloud, and Community Cloud, as well as custom development and integration of Salesforce applications. Additionally, Virtuoso can provide analytics and reporting services to help businesses gain better insights into their customers’ relationships, and help them make more informed decisions on how to best target and engage with their customer base. All of these services can help Salesforce users in business streamline their processes and optimize their customer experience.

Salesforce Consulting

Helping businesses implement and optimize their Salesforce solutions.  Involves analyzing the customer’s business objectives and requirements, developing a strategy to meet those objectives, and then implementing and customizing the Salesforce platform to support the customer’s needs. Providing training and support to the customer’s staff during the implementation process.  Provide ongoing support and advice to help the customer achieve their business objectives through their Salesforce solutions.

Salesforce Implementation

Define the business objectives and requirements for your organization, identify the Salesforce features and services that will best meet your business needs, decide on the Salesforce products that are right for you, and configure the products to work together to meet the objectives of your organization, test the system to make sure it is working correctly before deploying it to your users.

Salesforce Development

Create a Salesforce development environment by setting up a sandbox account and configuring the necessary tools,  Design the necessary data models and fields to capture and store the required information, and Develop the application logic and custom components to access and manipulate the data, Test and deploy the application to the Salesforce platform.

Salesforce Integration

Create an Integration App in Salesforce to connect to your third-party system, Set up and configure the required fields and objects, and Create an integration job to extract the data from the third-party system and map it to the Salesforce objects, Schedule the integration job to run periodically and monitor the data flow to ensure accuracy.

Migration Services

Create a new Salesforce Migration Service project to house all associated data, files, and scripts,  Use data templates and tools to map out and clean up all of the data that needs to be moved, Use the Salesforce Migration Tool to complete the data migration process, Test all migrated data to ensure accuracy and integrity, then deploy the data to the platform.

Salesforce Support

Assessing the current state of the client’s Salesforce system, including any existing setup, customizations, and integrations, develop a personalized solution based on the client’s specific needs, including support for any new Salesforce features or integrations, Provides ongoing Salesforce support services, such as system maintenance and user training, to ensure that the client’s system is operating optimally, offers additional support services, such as strategy and optimization services, to further enhance their client’s Salesforce system.